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Introduction

At Cakes by Jo, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, https://cakesbyjo.co.uk/.

Information We Collect
Data Storage Location

We may collect personal information, such as your name, email address, phone number, and delivery address when you:

  • Place an order or make an enquiry via our website.
  • Contact us through email or phone.
  • Subscribe to our newsletter or marketing communications.
How We Use Your Information

We use your personal information for the following purposes:

  • To process and deliver your orders.
  • To respond to your enquiries and provide customer support.
  • To send updates, special offers, and marketing communications (if consented).
  • To comply with legal obligations and improve our services.
Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Trusted service providers who assist in delivering your order (e.g., delivery couriers).
  • Legal or regulatory bodies, if required by law.
Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand website usage and improve functionality. You can disable cookies through your browser settings, but some website features may not function as intended.

Data Retention

We retain your information only for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.

Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Withdraw your consent for marketing communications.
Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

Updates to This Policy

We may update this Privacy Policy occasionally. Please check this page regularly to stay informed about how we handle your data.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: hello@cakesbyjo.co.uk
Phone: +44 7949 807162

Celebrating life's sweetest moments with you

Address

10 Penton Avenue
Staines-Upon-Thames
TW18 2NB

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